Welcome to my shop!
Everything you find here is created and designed by me. I hope you’ll find something that you love to take home with you!

SHOP POLICIES:

PAYMENT:

  • We accept payment by PayPal, including credit card by PayPal, and by e-transfer -Canada only- (please contact us first for e-transfer payment!). All of these methods are safe and secure.

SHIPPING INFO:

  • Shipping is by Standard Canada Post, untracked. Larger items such as art sent internationally will be sent by Canada Post Expedited, Insured, or UPS (at purchaser’s preference)
  • We will ship your order within 2 business days from the time of purchase. If a purchase is made on a weekend or holiday, it will be shipped the soonest business day following.
  • Depending on your delivery address and destination country, it can sometimes take up to 2-3 weeks for your purchase to arrive.
  • We ship world-wide! Larger items such as original art require additional insurance and tracking, these items will be sold as a first come, first served basis, and we will provide you with a shipping estimate before processing your order, then send an invoice to process your payment.
  • If you need faster delivery, please contact us before purchasing so we can get a shipping estimate and delivery options for your purchase.
  • We do our very best to package your purchase the best way we can to protect it from damage in transit.
  • Prints and cards are sent inside a sturdy mailer/envelope, and larger originals and sewn items are packed in cardboard boxes with bubble wrap and packing material if/as needed. We try not to overpack and use as little cardboard and packing as possible.

RETURNS, REFUNDS, AND EXCHANGES
We do not offer returns, refunds, or exchanges at this time, unless something has gone really, really wrong. We ask that you contact us directly to discuss.

OTHER STUFF TO KNOW:

  • We are so grateful for your support!
    We will never, ever sell or mis-use your private info or spam you, we promise!
  • Every purchase supports me and my little family, and I often make charitable donations to our local foodbank with some of the proceeds of my shop.
  • With every purchase you get a healthy dose of happy artistic karma to use as you wish!

CONTACT INFO:
Got a question or need more info? We’re here to help!
Send us an email: cynthia@cynthiafrenette.com or give us a shout: 604-729-4996

Our snail mail:
32252 McRae Avenue
Mission, BC V2V 5B5
Canada

Thank you for supporting me and my work!